Services
Maintenance & Technical Support
Our strength is in support a constant commitment to providing customers with excellent assistance for a printing experience that is always top quality and stress-free.
Recent work at Ditom’s headquarters in Via Tonale 18, Baranzate, has led to an expansion of the Repairs and Spare Parts department, staffed with specialized technicians capable of providing technical assistance on polymer processing machines, spray and ultrasonic washing machines, and plate processors.
Advantages
On-site service
Polymer processor repairs
We repair polymer machines of all brands, including SIAT, Cartomac, Jet Europe, PuntoLuce, Inglese, Agi, Coingraf, Degraf, Cartomac, Flexogroup, Jet BV, and PuntoLuce.
Replacement of consumable parts
We replace consumable parts for washing machines and plate processors, including rubber rollers, sponge rollers, UVA lamps, vacuum diffuser sheets, sticky plates and adhesive pads for quick plate positioning in the washing unit, and UVC lamps.
Spare Parts & Machine Upgrades
Components and spare parts for polymer processing equipment and major washing machines. We update machine electronics to enhance machine performance.
SUPPORT
Request our support
Fill out the support request form and authorize our specialists to call you back for a free initial phone assessment.
Services
Scheduled Interventions & Maintenance
We perform on-site interventions and scheduled maintenance on our own production systems.
Plate Processors
Inline Plate Processors
Anilox Cleaning
Plate Washers
Parts cleaning machine
Our services
Our experience at your service
Specialists
Equipments and consumables
Assistance
SUPPORT
Request our support
Fill out the support request form and authorize our specialists to call you back for a free initial phone assessment.
REQUEST OUR SUPPORT
Having Problems in the Printing Room?
The only way to tackle it is to roll up your sleeves and look for cause and effect. This is our specialty.
- Do you produce multi-pose plates that are not identical to each other?
- Are your plates not very elastic and lifting off the cylinder?
- Are the plates filling in the halftones?
- Are impurities being transferred onto the printed work?
- Do you need to repair your plate processor?
- Are your reprints not matching the previous ones?
- Do you want to be sure that the anilox really needs to be redone?
- Are the tones in the print incorrect?
- To maintain dot percentages, do you always have to adjust pressure, anilox, or inks?
- Are impurities being transferred onto the printed work?
- Do you need to clean your anilox rolls but want the assurance that they are thoroughly cleaned?
- Do you have few anilox rolls and want an on-site anilox cleaning service?
- Don’t want to risk sending anilox rolls for reconditioning when a proper cleaning would suffice?
Second-hand
Are you looking for certified pre-owned equipment?
Currently, we have the following second-hand opportunities:
LAVA ANILOX LUCE 650
Maximum width: 65 cm.
Complete processor for water-based polymers -Size 25×35 cm.
Anilox cleaning machine – Maximum width 160 cm.
You ask, we answer
F.A.Q.
If I fill out the form, do I have to pay for the service?
Absolutely not. By filling out the support request form, you authorize our specialists to call you back for a free initial phone assessment.
If I am already a Ditom customer, is telephone support and online troubleshooting free?
If I am already a Ditom customer, is telephone support and online troubleshooting free?
More details
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Do you want more information?
You can contact us for details We will send you videos and testimonials with all documentations.
Book your telephone call with one of our specialists We will call you asa you are available.